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Small Business Commissioner: late payment

If a bigger business owes you money and won't pay, the Small Business Commissioner will investigate for free and can name poor payers publicly.

Roughly worth: Free

First step: Complain to the Small Business Commissioner about the late payer.

Who it is for

You have fewer than 50 employees, the customer who owes you has more than 50, the invoice was due within the last 12 months, and you've already chased them yourself.

How to get it

Complain online or ring 0121 695 7770. You'll hear within 2 working days whether they can take it on.

Run by Office of the Small Business Commissioner. Last checked 14 October 2026 against the official source.